An employee training manual serves many more purposes than accompanying new employee training. Well-constructed training manuals provide written training content, enable departmental functions in the absence of key employees, provide new employees with valuable information and codify workplace rules and guidelines.
Staff that develop employee training manuals also find it easier to provide workplace orientation and employee training with written materials.
Many companies develop employee training manuals that contain specific job processes. Process manuals make it easier to train new employees and to replace employee job functions. Employees are a tremendous help in developing these manuals. They appreciate the importance of an employee training manual and have first-hand knowledge of the processes necessary for describing the steps for performing specific job tasks. Employee training manuals come in handy when an employee is absent, on leave or otherwise unable to perform the job task or train another employee how to do the job.
Handbooks and manuals are written by anyone from entry-level administrators to the chief executive officers and is usually a liquid document which will change from time to time with new system and internal processes.
It is beneficial to also do User Acceptance Training (UAT) 4 weeks leading up to going live as this gives the staff a chance to ensure the training manual is correct and correct any issues that may surface.